Legal
What shipping costs, when your parcel leaves us, and how long it takes to arrive.
Last updated: 14 September 2026
We deliver anywhere in India that our courier partners serve. We do not currently ship outside India.
Shipping is a flat rate, decided by your delivery pincode and shown in your order summary before you pay:
There is no minimum order value, and the rate is the same however many bottles you buy. The exact charge is calculated live from your pincode at checkout, so you always see it before paying.
We do not offer cash on delivery. All orders are paid for online through Razorpay.
Orders are packed and handed to the courier within 1–2 business days of payment, excluding Sundays and public holidays. Orders placed late in the evening are processed the following working day.
Occasionally a fragrance needs decanting before it can go out, which can add a day. If anything will take longer than that, we will email you rather than leave you wondering.
Remote pincodes, the north-east, and hill and island regions can take longer. These are courier estimates, not guarantees — festivals, weather and local disruption all affect them.
As soon as your parcel is collected we email you the courier’s name and the tracking (AWB) number. You can also look your order up at any time on our tracking page using your order number and the email address you used at checkout.
We ship with Blue Dart, Delhivery, XpressBees, Ekart, Amazon Shipping, India Post, DTDC, Professional Couriers and Trackon, choosing whichever serves your pincode best. A few of these — India Post and Professional Couriers among them — require the tracking number to be typed into their own website rather than opening from a link. Where that is the case, we show the number prominently so you can copy it across.
Tracking information can take up to 24 hours to appear on a courier’s system after collection. A number that shows nothing on the first evening is normal.
Couriers normally attempt delivery twice and call beforehand — which is why we ask for a mobile number, and offer an alternate one, at checkout. Please make sure at least one number is reachable.
If both attempts fail, the parcel is returned to us. We will contact you to arrange re-despatch, which is charged at the normal shipping rate. Refunds in that situation are covered by our Refund & Cancellation Policy.
Attar bottles are glass and India is hot. Every bottle is sealed, wrapped and boxed with cushioning for the journey. If a parcel nevertheless arrives damaged or leaking, photograph it before unpacking further and contact us within 7 days — we will replace or refund it in full.
Our checkout requires a complete address — house or flat number and building, city, state and a valid 6-digit pincode — because an incomplete address is the commonest reason a parcel never arrives. Please check it before you pay.
If you spot a mistake, email sangatdutta65@gmail.com or call +91 7003356210 immediately. We can usually correct an address before despatch; afterwards it is with the courier and out of our hands.
Call +91 7003356210 or +91 9038571860 (Monday to Saturday, 10am – 7pm IST), or write to sangatdutta65@gmail.com quoting your order number.
The seller
Attar World Sonar Bangla